BT’s move to digital voice technology and the effect on rural dwellers

BT’s move to digital voice technology and the effect on rural dwellers


BT is in the process of rolling out a new telephone system, which involves the old copper wire system being replaced by digital voice technology that connects via a router and uses the internet to make calls. BT hopes for this to be completed by December 2025.

Many organisations, such as Age UK, are concerned about the impact this will have on those living in rural areas where there is no or variable mobile signal, for example Wilburton and Little Thetford in East Cambridgeshire, and those who do not use computers.

This is likely to have a particular impact on the elderly, as around 95% of those over-65 still have a landline in their home and may not necessarily have a broadband connection.

Age UK can be contacted on 0800 0556112 or at https://www.ageuk.org.uk/